This usability study examined how specific user personas interact with ClioVis software, focusing on individual use of the timeline feature and how new users interpret both content and design.
Testing revealed a clear range in task difficulty. Task 2 was completed fastest, indicating strong intuitiveness, while Task 8 posed the greatest challenge due to filtering issues and unclear button labeling. Tasks 4 and 9 fell in the middle, requiring users to pause and interpret before acting.
Overall, Syrios earned a SUS score of 77.3, surpassing the industry benchmark of 68 and reflecting a generally positive usability experience despite the identified pain points.
Insights By Persona
Subject Matter Expert
-Found tasks easy and intuitive
-Minimal friction with navigation
K-12 Teacher
-Moderate difficulty
-Focused on usability for students
Historian
-Easy in terms of content
-More critical of design and efficiency
Hobbyist
-Moderately easy, but some confusion with connections
-Needed more guidance
Middle/High School Student
-Found tasks more difficult
-Struggled with multi-step navigation
